Technical Support Representative - GIS
Company Name:
Gerald Smith Associates Recruitment
Position Title : Technical Support Representative - GIS $ TOP PAY ( Hiring Now )
ATTENTION : $ TOP PAY ( Interviewing Now )
Relocation : No
Location : White River Junction Vermont
Salary : Competitive (DOE)
We are looking for someone with GIS (Geographic Information Systems) skills and
some customer service technical support.
The Technical Support Representative reports to the Vice President of Sales & Business
Development. Main responsibilities include post-sales technical support to ensure that
customers and prospects have an exceptionally positive experience with the company,
supporting account executives with any technical support they may need to secure a sale,
and assisting the Sales Engineer with Customer Success Outreach efforts.
Expected Skills/
Experience:
- Experience in a start-up or small company in the market of emerging technologies.
- At least three (1) year of experience in a Technical Customer Support or equivalent
role supporting customers and selling high-tech products.
- Embraces the challenge of meeting new people, and making a connection.
- Demonstrated ability to handle multiple tasks across functional areas.
- Ability to work in a team environment and support multiple stakeholders.
- Excellent written and verbal communication skills.Strong time management skills.
- Ability to work well under pressure in an innovative environment.Ability to work in a
self-directed manner.
- Demonstrated ability to deliver in person and remote presentation/demonstrations to
both technical and non-technical audience.
- Expert in problem solving and responding to technical questions.Maintains expert
knowledge of the capabilities of the products.
- Must demonstrate a willingness and ability to leverage various software, GIS tools and
best practices to effectively identify opportunities to grow new revenue.
- Learner - Desire for continuous learning & improvement, Positivity - Ability to infect
other with enthusiasm & excitement.
- Restorative - Adept at problem solving, Strategic - Create alternative paths to success
Desired Skills and Behaviors :
- Clear and concise communication, both verbal and written, Follow Maponics' policies
and procedures
- Ability to make informed and timely decisions,Sets and meets deadlines
- Mission focus/priority setting, Demonstrates technical expertise, Ensures accuracy of
output
- Motivated, Creative, Appropriate attendance and participation
- Demonstrates ownership of responsibility, Adapts to change, Demonstrates
professionalism
Bottom line :
1. Customer Support experience.
2. Domonstrated GIS skills.
3. Local or close enough for a short easy move.
For consideration you must act now, send resume to .
Sincerely,
Gerald Smith
Executive Recruitment
Estimated Salary: $20 to $28 per hour based on qualifications.
Gerald Smith Associates Recruitment
Position Title : Technical Support Representative - GIS $ TOP PAY ( Hiring Now )
ATTENTION : $ TOP PAY ( Interviewing Now )
Relocation : No
Location : White River Junction Vermont
Salary : Competitive (DOE)
We are looking for someone with GIS (Geographic Information Systems) skills and
some customer service technical support.
The Technical Support Representative reports to the Vice President of Sales & Business
Development. Main responsibilities include post-sales technical support to ensure that
customers and prospects have an exceptionally positive experience with the company,
supporting account executives with any technical support they may need to secure a sale,
and assisting the Sales Engineer with Customer Success Outreach efforts.
Expected Skills/
Experience:
- Experience in a start-up or small company in the market of emerging technologies.
- At least three (1) year of experience in a Technical Customer Support or equivalent
role supporting customers and selling high-tech products.
- Embraces the challenge of meeting new people, and making a connection.
- Demonstrated ability to handle multiple tasks across functional areas.
- Ability to work in a team environment and support multiple stakeholders.
- Excellent written and verbal communication skills.Strong time management skills.
- Ability to work well under pressure in an innovative environment.Ability to work in a
self-directed manner.
- Demonstrated ability to deliver in person and remote presentation/demonstrations to
both technical and non-technical audience.
- Expert in problem solving and responding to technical questions.Maintains expert
knowledge of the capabilities of the products.
- Must demonstrate a willingness and ability to leverage various software, GIS tools and
best practices to effectively identify opportunities to grow new revenue.
- Learner - Desire for continuous learning & improvement, Positivity - Ability to infect
other with enthusiasm & excitement.
- Restorative - Adept at problem solving, Strategic - Create alternative paths to success
Desired Skills and Behaviors :
- Clear and concise communication, both verbal and written, Follow Maponics' policies
and procedures
- Ability to make informed and timely decisions,Sets and meets deadlines
- Mission focus/priority setting, Demonstrates technical expertise, Ensures accuracy of
output
- Motivated, Creative, Appropriate attendance and participation
- Demonstrates ownership of responsibility, Adapts to change, Demonstrates
professionalism
Bottom line :
1. Customer Support experience.
2. Domonstrated GIS skills.
3. Local or close enough for a short easy move.
For consideration you must act now, send resume to .
Sincerely,
Gerald Smith
Executive Recruitment
Estimated Salary: $20 to $28 per hour based on qualifications.
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